FAQ
Domestic Shipping
RETAIL ORDERS
Orders will be shipped out in 3-7 business days for retail puchases through our website after payment.
ALL WHOLESALE ORDERS
Please contact us or see us at trade shows regarding
delivery times , SUBJECT TO CHANGE.
Please Note;
IF you provide us with the wrong Zip Code, Incorrect Mailing address, Partially correct street names ,
( IE- Wally St as oppossed to West Wally Blvd) , or
incorrect unit or box numbers , we can not be held responsible for loss of items and we will NOT replace them for free .
So please be sure to double check address properly before providing.
.
INTERTNATIONAL SHIPPING
Please contact us directly for internatiional rates.
DUE DATES ON SPECIAL ORDERS/COMMISIONS ETC
please note : IF we have trouble reaching you the client ,
IF client does not get back to us in a timely manner regarding an approval or change, IF a client hold our process up for
any reason beyond our control , then the due dates shall
move forward based on the amount of time client took to get back to us . PERIOD . NO exceptions shall be made in this area .
Furthermore we as ARTNWORDZ LLC reserve the right to no longer continue any obligation with any vendor for special projects IF client disappears after we the company have made every effort to communicate . It will then be to our discretion as to whether ARTNWORDZ LLC should wish to continue or not and client will have not say in the matter .
Returns
How to Return
We accept exchanges within 7 days from the date of delivery of your purchase.
Please contact us before returning purchases so we can issue you with a Returns Number.
Items MUST be returned within 5 days from the day of your return request and must arrive in mint condition inside the original packaging.
You will be responsible for return shipping, and shipping costs will not be refunded.
As soon as the item is received back a refund will be made via PayPal.
Damaged or Incorrect Items
Artnwordz reserves the right to not issue a refund for any items that show up damaged , or unpackaged in the original materials it was delivered to you in
Exchanges
Exchanges may be made with in 5 days of recieving your items - and customer shall be responsible for all shipping charges to replace /exchange item of same value.